Frequently asked questions
Where are the gifts made?
By print and engraving partners in the United States. We design, proof and handle your order; they produce and ship it.
How long from order to delivery?
Usually 6–10 business days: proof within a day, 2–5 business days production, 2–5 business days US shipping.
Can I see it before it prints?
Yes — the preview on the product page updates as you type, and we email a final proof for approval.
Can I return a personalized gift?
Not for change of mind, because it's made for you. Damaged or misprinted pieces are reprinted free — email a photo within 14 days.
Do you ship to the EU?
Not at checkout yet. Email hello@yearsofus.com for a hand quote.
Is the star map accurate?
Yes. It's computed from your location, date and time using a bright-star catalog. See the personalization guide for how.
Can I include a gift note?
Yes, at checkout. Packages never include prices.
How do I contact you?
hello@yearsofus.com. Replies within one business day.